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How-to: Add FAQs to Your Campaign Page

Add an FAQ section to your Campaign Page to address common questions from donors.

Adding FAQs is a helpful way to pre-emptively answer questions your supporters are likely to ask. Donors may be more willing to participate in your fundraiser if they understand how it works. This may also reduce the volume of direct inquiries you receive from potential and existing supporters. 

FAQs can be added to any Campaign, and you can add as many as you need even while your fundraiser is live.

Add FAQs

  1. Go to Campaigns in the left menu.
  2. If you have chosen a list view, click on the Campaign title. If you have chosen a grid view, click on the Campaign image.
  3. Select Campaign Setup.
  4. Go to Options in the timeline at the top and select Campaign Options.
  5. Scroll down to Add FAQs to your Campaign Page and select CREATE AN FAQ:

  1. Enter the question and answer, then select SAVE.

Donor View

Donors can view all FAQs in the FAQ tab displayed on your Campaign Page:

 

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