How-to: Resend Auction Winner Receipts
Resend receipts to Auction winners when the original receipts are lost or not received.
Auction winner receipts could be tax receipts if you included the item’s fair market value. Sometimes the winners will misplace the email, or it will be routed to their spam folder, depending on their email settings. If this happens, you can resend the receipt to the winner anytime.
Resend Winner Receipt
- Select Experiences from the left menu.
- If you have chosen a list view, click on the Experience title. If you have selected a grid view, click on the Experience image.
- Select View Auction Winners*.
- Hover your mouse over the line with the winner you're looking for, and click on the click on the three-dot menu on the right.
- Select Resend Winner Email.
- Select Resent. If you want to change the email address, enter the new address before resending:
Good to Know
- Auctions are available with Unlimited and Custom pricing: Understand: RallyUp Pricing Options.
*Terminology may differ according to Experience settings.
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