Contact customer support to learn whether you qualify for Managed Funds. 

The majority of RallyUp users should set up a Stripe account for the easiest and most direct way to receive the funds you raise, but if your organization can’t set up a Stripe account, Managed Funds offers flexibility for special circumstances.  

With Managed Funds, 501(c)(3) charitable organization Do Charity, Inc. collects all funds on your behalf until your Experience ends. After a 30-day holding period to allow for refunds or chargebacks, the funds will be sent to the beneficiary organization. 

Apply for Managed Funds

1. Select Settings from the left menu, then select Payment Processing.  
2. Scroll down to Need different funding arrangements? and select Contact us:
3. Fill out the request form and click Submit request when finished. Our customer support team will contact you as soon as possible. 

Good to Know

• The funds you raise will be held for 30 days after the experience ends. Once the 30-day holding period is over, we’ll send the funds in one payment directly to the beneficiary organization.
• All payments to a Managed Funds Experience will be charged a processing fee of 2.9% +$0.30 per transaction (Stripe’s standard rate). This is slightly higher than the nonprofit rate available through Direct Funds.
• Managed Funds Raffles and Sweepstakes can only raise a maximum of $10,000. If you plan on raising more than $10,000, select the Direct Funds option.

Additional Knowledge Base Articles

Understand: Direct vs. Managed Funds

How-to: Set Up Direct Funds