Customize how Donation Page processing fees are covered.

When you subscribe to RallyUp+, you can create and customize Donation Pages that allow you to accept donations year-round, even when you're not actively fundraising.  

Understand: Donation Pages (Premium Feature)

You’ll never be charged a Platform Fee for your Donation Page, but donations made through your Donation Page will be subject to a payment processing fee. Note that this fee is charged by Stripe; RallyUp does not receive any portion of the processing fee. 

Understand: Debit and Credit Card Processing Fees  

RallyUp offers multiple options for covering the payment processing fee:

• Have your organization cover the fee
• Require donors to cover the fee
• Give donors the option to cover the fee
• Add a convenience fee to each donation to help offset payment processing costs

Have Your Organization Cover the Fee

With this option, the payment processing fee is automatically taken out of the amount raised. Your organization receives the donation amount minus the processing fee.

1. Select Donation Pages from the left menu.
2. Click on the Donation Page title.
3. Go to Checkout in the timeline at the top.
4. Scroll down to Who will fund the percent fee? and select Automatically deduct the fee from the funds raised:

5. Select Save.

Require Donors to Cover the Fee

With this option, the payment processing fee is automatically added to the donation, and donors cannot opt-out. Your organization keeps the entire donation amount.

1. Select Donation Pages from the left menu.
2. Click on the Donation Page title.
3. Go to Checkout in the timeline at the top.
4. Scroll down to Who will fund the percent fee? and select Automatically add the fee to each donor's donation:

5. Select Save.

Give Donors the Option to Cover the Fee

With this option, the payment processing fee is only added to the donation if the donor gives their consent. Your organization is responsible for paying the processing fee if the donor declines to cover it.

1. Select Donation Pages from the left menu.
2. Click on the Donation Page title.
3. Go to Checkout in the timeline at the top.
4. Scroll down to Who will fund the percent fee? and select Ask donors during checkout if they will pay the fee:

5. Select Save.

Add a Convenience Fee

With this option, a fee is added to each donation to help offset payment processing costs, and donors cannot opt-out. Your organization keeps the donation amount minus whatever the convenience fee doesn't cover. If the convenience fee fully covers the payment processing costs and there's some left over, your organization keeps that money. You can choose to add a flat dollar amount to each donation or calculate the fee as a percentage of the donation amount.

1. Select Donation Pages from the left menu.
2. Click on the Donation Page title.
3. Go to Checkout in the timeline at the top.
4. Scroll down to Add a convenience fee to each donation and click on the toggle so it shifts to the right:

5. Choose whether to add the fee as a flat amount or a percentage:

6. Enter the flat amount or percentage amount:

7. Select Save.