Free pricing offers complete access to all fundraising Activities and features, including:

• Raffles 
• Auctions
• Sweepstakes 
• Events & Ticketing
• Crowdfunding
• Peer-to-Peer
• A-Thons 
• Store (Sales)
• Livestreaming
• Donation Pages 

Most RallyUp users will be able to fundraise with Free pricing and avoid paying a Platform Fee. However, there are some circumstances where Flex pricing will better suit your needs.

This article covers specific differences between Free and Flex pricing that may influence your decision. For full details on all pricing options, see Understand: RallyUp Pricing Options.

Disable Donor Tipping and Bonus Entries

With Free pricing, donors are asked if they want to leave an optional tip during checkout:

If you're running a Free pricing Raffle or Sweepstakes, donors are offered discounted bonus entries in exchange for a tip:

Understand: Bonus Entries

Donors can easily decline, but some organizers prefer not to ask donors for tips or offer bonus entry purchases at all. Flex pricing disables donor tipping and bonus entries by default, which is helpful if you have a sponsor covering fundraising costs like platform fees. 

Pass Fees on to Donors

Flex pricing offers the following ways to pass the Platform Fee and payment processing fees on to donors:

• Add a Convenience Fee to each transaction (flat dollar amount or set percentage)
• Platform Fee:
  • Require donors to cover the Platform Fee 
  • Give donors the option to cover the Platform Fee
• Payment processing fees:
  • Require donors to cover the payment processing fees (available if you require donors to cover the Platform Fee)
  • Give donors the option to cover the payment processing fees (available if you give donors the option to cover the Platform Fee)

Learn more in this Knowledge Base article: How-to: Pass Experience and Donation Page Fees on to Donors.

Keep Tips and Proceeds from Bonus Entries

Some organizers want to ask donors to tip or buy bonus entries, and then keep the tips to offset fundraising costs. With Free pricing, tips and bonus entry purchases go to RallyUp. With Flex pricing, you can enable tips and/or bonus entries, which go to your organization. The Platform Fee is then calculated from the final amount raised. 

It's possible to earn enough in tips or bonus entry sales to cover the Platform Fee and then some. In that case, your organization keeps all additional revenue.

Good to Know

• We recommend selecting only one way to pass fees on to donors: charging a convenience fee, OR asking/requiring donors to cover the Platform Fee/processing fees, OR asking for tips. Donors are typically happy to help cover fundraising costs, but multiple surcharges may frustrate donors and discourage donations.