How-to: Cancel a Campaign
Contact RallyUp's customer support team if you need to unpublish your Campaign.
If you need to cancel your fundraiser, get in touch with our customer support team. You can send us a message via chat (located in the lower right corner of the screen).
Good to Know
- If you need to cancel a Raffle or Sweepstakes, please contact us to ensure you comply with all legal requirements and RallyUp’s Terms of Service.
- Contact your donors before issuing any refunds. Your supporters may want you to keep their donations despite the Campaign cancellation, so it’s a good idea to let them know about your plans to cancel and ask their preference.
- Consider postponing or freezing your Campaign instead of canceling it altogether. You can always change your Campaign dates as long as your Campaign is still running.
- Once a Campaign is canceled, you will not be able to restart the Campaign. You can make a new Campaign by copying your Campaign or starting a new one: How-to: Copy a Campaign.
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