Cancel an Experience
Find out how RallyUp can help you unpublish your experience.
If you need to cancel your fundraiser, get in touch with our customer support team. You can send us a message via chat (located at the lower right-hand corner of this window).
Good To Know
- If you need to cancel a raffle or sweepstakes experience, please contact us to ensure you comply with all legal requirements and RallyUp’s Terms of Service.
- Contact your donors before issuing any refunds. Your supporters may want you to keep their donations despite the experience cancellation, so it’s a good idea to let them know about your plans to cancel and ask their preference.
- Consider postponing or freezing your experience instead of canceling it altogether. You can always change your experience dates as long as your experience is still running.
- Once an experience is canceled, you will not be able to restart the experience. You can make a new Experience by copying your experience or starting a new one.
Copy a Campaign
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