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How-to: Make Changes to Your Donation

Edit a donation, view or print your receipt, find entry numbers, and update your personal information after a transaction is made.

If you’ve recently made a donation to a RallyUp fundraiser but would like to edit it, you can easily make the following changes:

  • Who receives credit for a Peer-to-Peer donation
  • A-Thon per-unit pledges
  • Mailing address
  • Phone number
  • Responses in custom fields
  • Donation honoree

Edit Your Donation

  1. Go to rallyup.com and create or log into your account.
  2. Click on the circle with your initials in the upper right corner of the screen, then select My Account.
  3. Go to the My Donations tab and find the donation you’d like to update.
  4. Hover over the donation and click on the three-dot icon on the right.
  5. Select Edit Transaction.
  6. Change the information you want and select Save:

To change the donation honoree, check the box next to Make this transaction in the name of someone else and enter the name of the new honoree.

Good to Know

  • If you’re trying to cancel or refund a donation, you’ll need to contact the Campaign Organizer. You can do that by going to the Campaign Page and selecting the Contact Organizer button in the bottom right corner of your screen. 
  • If you are looking for your entry numbers, click on the three-dot icon and select View Receipt. The receipt will contain the entry numbers associated with your purchase.

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