How-to: Make Changes to Your Donation
Edit a donation, view or print your receipt, find entry numbers, and update your personal information after a transaction is made.
If you’ve recently made a donation to a RallyUp fundraiser but would like to edit it, you can easily make the following changes:
- Who receives credit for a Peer-to-Peer donation
- A-Thon per-unit pledges
- Mailing address
- Phone number
- Responses in custom fields
- Donation honoree
Edit Your Donation
- Go to rallyup.com and create or log into your account.
- Click on the circle with your initials in the upper right corner of the screen, then select My Account.
- Go to the My Donations tab and find the donation you’d like to update.
- Hover over the donation and click on the three-dot icon on the right.
- Select Edit Transaction.
- Change the information you want and select Save:
To change the donation honoree, check the box next to Make this transaction in the name of someone else and enter the name of the new honoree.
Good to Know
- If you’re trying to cancel or refund a donation, you’ll need to contact the Campaign Organizer. You can do that by going to the Campaign Page and selecting the Contact Organizer button in the bottom right corner of your screen.
- If you are looking for your entry numbers, click on the three-dot icon and select View Receipt. The receipt will contain the entry numbers associated with your purchase.
Have more questions? Submit a ticket