Add your own thank-you message to the confirmation receipt sent to donors.

Each donor will receive a confirmation email after making a successful donation, which includes a thank-you message from you. RallyUp automatically provides a default message, but customizing this note is a great way to let your donors know they’re appreciated, how their donation will be used, and any other important information you want to share.

Customize the Thank-You Message

1. Go to Campaigns in the left menu.
2. If you have chosen a list view, click on the Campaign title. If you have chosen a grid view, click on the Campaign image.
3. Select Campaign Setup*.
4. Go to Checkout in the timeline at the top.
5. Scroll down to Expand optional settings and click on the down arrowhead (⌄).
6. Scroll down to Customize the “thank you” wording that displays in donor receipts and confirmation emails and enter your message:

You can use the merge fields {FirstName}, {LastName}, and {Organization Name} to personalize each email.

7. Select Save.

*Terminology may differ according to Campaign settings.