How-to: Update or Cancel Your Recurring Donation
Modify or delete your recurring donation from your RallyUp account.
If you need to update or cancel a recurring donation for any reason, you can do so anytime by logging into your RallyUp account.
Update Your Donation
- Go to rallyup.com and log in with the email address you used to make the donation.
- Click on the circle with your initials in the upper right corner of the screen and select My Account.
- Select the My Donations tab, then select Recurring:
- Hover your mouse over the donation you wish to edit and click on the three-dot menu on the right:
- Select Edit Donation* to change the donation amount, frequency, or credit card:
Cancel Your Donation
- Go to rallyup.com and log in with the email address you used to make the donation.
- Click on the circle with your initials in the upper right corner of the screen and select My Account.
- Select the My Donations tab, then select Recurring:
- Hover your mouse over the donation you wish to edit and click on the three-dot menu on the right:
- Select Cancel Donation* to change the donation amount, frequency, or credit card:
Good to Know
- Canceling a recurring donation will only stop future recurring donations from being made. It will not cancel or refund any previous payments that have already been made.
- If you do not already have a RallyUp account, you can create one using the same email address used when donating. Rest assured that your private information is safe with us; you’ll never receive any marketing emails from RallyUp, nor will we ever sell any private data provided by our donors.
*Terminology may differ according to Campaign settings.
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