How-to: Change Who Receives the Contact Organizer Emails
Customize who receives questions from donors when they use the Contact Organizer button.
RallyUp allows you to choose who receives donor inquiries from the Contact Organizer button in the lower right corner of your Campaign Page:
Designating a specific person or people to answer these emails can help ensure that all questions are responded to promptly, improving the donor experience.
Understand: Contact Organizer Emails
Update Contact Organizer Email Address
- Go to Campaigns in the left menu.
- If you have chosen a list view, click on the Campaign title. If you have chosen a grid view, click on the Campaign image.
- Select Campaign Setup.
- Go to Options in the timeline at the top and select Campaign Options.
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Scroll down to Choose who will receive donor questions from the “Contact Organizer” button and select DELETE to remove an email address or + Add another to add a new email address:
This setting defaults to the email address of the person who created the Campaign. You can change the email address or add more than one, but you must include at least one email address.
- Select Save.
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