I Haven’t Heard from Stripe about My Nonprofit Discount

Find out why there may be a delay in receiving your nonprofit discount from Stripe.

Stripe offers a discounted fee for eligible nonprofit organizations. You can contact them directly at nonprofit@stripe.com to see if your organization qualifies for this discount. Stripe processes these requests once a week, so it may take a few days for them to respond. Additionally, there could also be a delay if they are experiencing a high volume of requests. We suggest following up with Stripe if you have not received a response to your initial request after 3 days.

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