How-to: Resend Registration and Team Invitation Emails

Resend registration and team invitation emails as needed to A-Thon or Peer-to-Peer participants.

When participants are registered for your A-Thon or Peer-to-Peer Experience, they automatically receive a registration email. This email includes a link to the participant's personal Fundraising Page and instructions for accessing their Participant Dashboard. If you allow your participants to form teams, you or they can also send invitation emails to other participants to join a team. 

If you need to resend one or more of these emails for any reason, you can do so easily.

Resend One or a Few Registration Emails

  1. Select Experiences from the left menu.
  2. If you have chosen a list view, click on the Experience title. If you have chosen a grid view, click on the Experience image.
  3. Select View Participants*.
  4. Find the name of the person or people whose registration emails you'd like to resend, and click the boxes next to their names:

  1. Select the ACTIONS button in the upper right portion of the screen:

  1. Select Resend Registration Email.
  2. Select Resend:

Resend All Registration Emails

  1. Select Experiences from the left menu.
  2. If you have chosen a list view, click on the Experience title. If you have chosen a grid view, click on the Experience image.
  3. Select View Participants*.
  4. Check the box next to Participant Name, which will make a Select all records option appear. Then, check the box next to Select all records:

Note that if you only check the box next to Participant Name and don't check the box next to Select all records, only the participants on the first page will be selected. 

  1. Select the ACTIONS button in the upper right portion of the screen:

  1. Select Resend Registration Email.
  2. Select Resend:

Resend Team Invitation Emails

  1. Select Experiences from the left menu.
  2. If you have chosen a list view, click on the Experience title. If you have chosen a grid view, click on the Experience image.
  3. Select View Participant Invitations*:

          4.  Those who haven't yet accepted the invitation to join the team will be listed as Invited under the Status column:

If the Status column says Accepted, the participant has already accepted the invitation.

  1. Go to the row with the person you're looking for, hover over it, and click on the three-dot icon that will appear on the far right. Then, select Resend Invite:

Or, to resend invitations to all invitees, select RESEND TO ALL:

Good To Know

  • If you're testing out your Experience in Draft Mode, you won't be able to send multiple emails at once. However, you can still test out these features by sending a registration or invitation email to yourself. 

*Note that the terminology on these buttons may differ according to the terminology you've chosen for your Experience.

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