Were My Funds Sent Yet?
Learn how funds are processed once you’ve initiated a fund request.
If you’ve chosen deferred funding for your experience, RallyUp will collect the funds raised for your fundraiser and send them to you 30 days after the request is initiated. You will be able to track the status of your fund request right from your experience management menu.
Check your fund request status
- Click on Experiences in the left menu.
- If you have chosen a list view, click on the title of your experience. If you have chosen a grid view, click on the experience image.
- Click Withdraw Fundraiser Funds*.
What the different statuses mean
Pending – The fund request has been submitted by the experience organizer and sent to our finance department.
Processing – Our finance department reviewed the request and sent it to our accounting department for payment.
Paid – Our accounting department has paid the request. A confirmation number will appear here.
Good to Know
- Funds will be paid out approximately 30 days after the request is initiated. The purpose of this 30-day period is solely to allow refunds and credit card disputes from the experience to be processed.
*Note: This wording may differ depending on the terminology selected in the experience set up.
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