Understand: RallyUp Pricing Options

Learn more about the differences between RallyUp's pricing options.

RallyUp offers two ways to use our fundraising platform without a subscription: Free and Flex pricing. You don't need to worry about being locked into a plan since you can switch anytime. You'll choose a default pricing option in your account settings, but you can select a different pricing option for individual Experiences.

Both Free and Flex give you full and unlimited access to all RallyUp fundraising Activities and features. The main differences between Free and Flex pricing are the Platform Fee, Donor Tipping, and ways to pass fees on to donors:

The links included below will take you to other Knowledge Base articles with further information.

Free Pricing

This option may be right for you if: 

  • You don't want to pay a Platform Fee
  • You're running a Raffle or Sweepstakes and you don't mind offering at least 10 entries on your lowest entry level
  • You don't mind tips or proceeds from Raffle/Sweepstakes bonus entries going to RallyUp

Donor Tipping

With Free pricing, donors can optionally tip RallyUp during checkout:

These tips go directly to RallyUp to cover operation costs and help us continually improve our fundraising services. Leaving a tip is optional. If none of your donors tip at all, you still won't be charged a Platform Fee.

Note that all payments will still be subject to payment processing fees, which are set by Stripe or PayPal to cover the cost of their services. Payment processing fees aren't set or charged by RallyUp, and we don’t receive any profit from them:  

Understand: Credit Card Processing Fees  

Free pricing Raffles and Sweepstakes offer discounted bonus entries at checkout in exchange for tips: 

Understand: Bonus Entries

Free pricing Raffles and Sweepstakes also require a 10-entry minimum purchase on your lowest entry level:

Understand: Why Free Pricing Raffles and Sweepstakes Have a Ten Entry Minimum

Flex Pricing

This option may be right for you if:

  • You don't want to ask donors to tip
  • You're running a Raffle or Sweepstakes and you don't want donors to be offered bonus entries
  • You're running a Raffle or Sweepstakes and you want to offer fewer than 10 entries on your lowest entry level 

With Flex pricing, Donor Tipping is disabled by default and a Platform Fee is deducted from the funds raised. If you run multiple fundraising Activities in the same Experience, such as a Raffle plus a live Event, you'll be charged different Platform Fees for different Activities (e.g., you'll be charged a 6.9% Platform Fee on Raffle entry purchases and a 2.9% Platform Fee on Event ticket purchases). 

Pass Fees on to Donors

RallyUp offers multiple ways to offset fundraising costs so you keep more of what you raise:

  • Ask or require donors to cover the Platform Fee
  • Require donors to cover the payment processing fees
  • Add a customizable convenience fee (dollar amount or percentage) to each transaction

How-to: Pass Experience and Donation Page Fees on to Donors

Flex pricing Raffles and Sweepstakes do not require a 10-entry minimum purchase on your lowest entry level. You can offer as little as one entry on your lowest entry level, if you like. By default, donors will not be offered discounted bonus entries at checkout. 

Donor Tipping with Flex

By default, Flex pricing disables Donor Tipping. However, Donor Tipping can be enabled on any Flex pricing Experience, and all tips will go to your organization. The tipping question is fully customizable, including the header, body, and tip amounts:

The Platform Fee is calculated from the final amount raised. It's possible to receive enough tips to cover the Platform Fee and then some. In that case, your organization keeps all the extra revenue. 

If you're running a Flex pricing Raffle or Sweepstakes, donors aren't offered discounted bonus entries at checkout by default, but you can also enable bonus entries and keep the proceeds.

Select a Default Pricing Option

You can set Free or Flex pricing as your default pricing plan in your account settings:

  1. Go to Settings in the left menu and select Pricing:

  1. Select your preferred pricing option:

  1. Select Save.

New Experiences will default to the pricing option you select here. You can switch anytime, or select a different pricing option for individual Experiences (see below). 

Select Experience Pricing 

No matter which pricing plan you select as your default in your account settings, you can always choose a different pricing plan for individual Experiences:

  1.  Select Experiences from the left menu.
  2. If you have chosen a list view, click on the Experience title. If you have chosen a grid view, click on the Experience image.
  3. Select Edit Experience.
  4. Go to Basics in the timeline at the top, scroll down to Select your Experience pricing, and select your preferred pricing option:

  1. Select Save.

Custom Pricing

Custom pricing is available to organizations that want to negotiate a unique pricing plan based on your anticipated fundraising activity and other factors. Contact us to learn more.

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