Understand: RallyUp Pricing Options

Learn more about the differences between RallyUp's pricing options.

RallyUp offers two ways to use our fundraising platform without a subscription: Free and Unlimited pricing. You don't need to worry about being locked into a plan since you can switch anytime, depending on your fundraising needs. You'll choose a default pricing option in your account settings, but you can select a different pricing option for individual Experiences.

The main differences between Free and Unlimited pricing are the Platform Fee and the types of fundraising Activities available.

Free Pricing

This option may be right for you if:

  • You don't want to pay a Platform Fee
  • You don't want to run an Auction or Livestream

Donor Tipping

With Free pricing, donors can optionally tip RallyUp during checkout:

These tips go directly to RallyUp to cover operation costs and help us continually improve our fundraising services. Leaving a tip is optional. If none of your donors tip at all, you still won't be charged a Platform Fee.

Note that all payments will still be subject to payment processing fees, which are set by Stripe or PayPal to cover the cost of their services. Payment processing fees aren't set or charged by RallyUp, and we don’t receive any profit from them. Learn more about payment processing fees in the following Knowledge Base article: Understand: Credit Card Processing Fees.  

Included Activities and Features (Ways to Raise)

Free pricing includes the following Activities and features:

  • Raffles and Sweepstakes
    • Add up to 10 prizes
    • 10-entry minimum purchase on lowest entry level (learn why)
  • A-Thons
    • Run one A-Thon per fundraising Experience
  • Peer-to-Peer
    • Add up to 10 prizes
    • Add up to 500 Participants
    • Add up to 50 Teams
  • Events & Ticketing
  • Store (Sales)
  • Crowdfunding
  • Free Donation Pages
  • Total Custom Branding
  • Donor Profiles
  • CRM and email integrations
  • API access

Unlimited Pricing

This option may be right for you if:

  • You don't want to ask donors to tip
  • You want to ask donors to tip and keep the tips
  • You want to run an Auction or Livestream
  • You need additional features (see Additional Activities and Features below)

Donor Tipping

With Unlimited pricing, donors can leave a tip at checkout, and tips go to your organization. The tipping question is fully customizable, including the header, body, and tip amounts:

The 7.5% Platform Fee is calculated from the final amount raised. It's possible to receive enough tips to cover the Platform Fee and then some. In that case, your organization keeps all the extra revenue.

Donor Tipping is enabled by default, but if you prefer not to ask donors to tip, you can disable it anytime.

Unlimited pricing also unlocks other ways to offset fundraising costs:

  • Ask or require donors to cover the Platform Fee
  • Require donors to cover the payment processing fees
  • Add a convenience fee (dollar amount or percentage) to each transaction

Learn more about these options, including how to disable Donor Tipping, here: How-to: Pass Experience and Donation Page Fees on to Donors.

Additional Activities and Features (Ways to Raise)

Unlimited pricing adds the following fundraising Activities:

  • Auctions
  • Livestreaming

You'll also get additional functionality for the following Activities:

  • Raffles and Sweepstakes
    • Add more than 10 prizes
    • Sort prizes into Categories
    • No minimum entry purchase
    • Create Impact Levels
    • Offer Merch
    • Limit the overall number of entries available to purchase
  • Peer-to-Peer
    • Add more than 10 prizes
    • Add more than 500 Participants
    • Add more than 50 Teams
  • Events & Ticketing
    • Sort Tickets into Categories
  • Store (Sales)
    • Sort items into Categories
  • A-Thons
    • Run multiple A-Thons in one Experience

Select a Pricing Option

You can select Free or Unlimited pricing in your account settings:

  1. Go to Settings in the left menu and select Pricing:

  1. Select your preferred pricing option:

  1. Select Save.

New Experiences will default to the pricing option you select here. You can switch anytime, or select a different pricing option for individual Experiences (see Change Experience Pricing below). 

If you're currently running a live Experience, you can switch your account pricing or Experience pricing from Free to Unlimited anytime. If you want to switch from Unlimited to Free pricing while an Experience is live, you can update your account pricing, but the live Experience will stay on Unlimited pricing. Any new Experiences will default to Free pricing. 

Change Experience Pricing 

  1.  Select Experiences from the left menu.
  2. If you have chosen a list view, click on the Experience title. If you have chosen a grid view, click on the Experience image.
  3. Select Edit Experience.
  4. Go to Options in the timeline at the top and select Pricing Options:

  1. Go to Pricing used for this Experience only and select your preferred pricing option:

  1. Select Save.

Custom Pricing

Custom pricing is available to organizations that want to negotiate a unique pricing plan based on your anticipated fundraising activity and other factors. You'll also receive personalized, year-round support from a Dedicated Fundraising Specialist to refine your fundraising strategies and grow donations. Contact us to learn more.

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