Understand: Charity Ticketing
Learn about RallyUp’s Ticketing options and how to customize them.
Selling Tickets online for an in-person, online, or hybrid Event may seem complicated, but RallyUp provides many tools and customization options to help you run a smooth and successful Event. The links below will take you to other Knowledge Base articles with further information.
What kinds of Events does RallyUp support?
There are several types of Events you can run on RallyUp:
- In-Person Event: Your Event is held at a physical location and donors purchase Tickets to attend in person. Any additional fundraising Activities (e.g., Auction or Raffle) take place in person. For in-person Events, consider enabling Galas & Events.
- Virtual Event: Your Event is hosted online as a Livestream and donors purchase Tickets to access the Livestream. Any additional fundraising Activities (e.g., Auction or Raffle) take place online.
- Hybrid Event: Your Event is held at a physical location and donors purchase Tickets to attend in person. Any/all additional fundraising Activities (e.g., Auction or Raffle) take place online, in person, or both (e.g., live Auction where donors attending the Event in person or online via Livestream can bid).
Insights: Turn Your Fundraiser into a Live Virtual Event
Can I view a sample Ticketed Event?
Take a glimpse at a sample Event to see if this Activity is right for you.
How much does RallyUp Ticketing cost?
Pricing options can be found in the following article:
Understand: RallyUp Pricing Options
What Ticketing features does RallyUp offer?
Customizable Tickets and Tables
RallyUp allows you to sell individual Tickets, or sell Tickets in groups as Tables. Tickets and Tables are fully customizable, including terminology, images, time and quantity limits, and custom fields to collect information from each attendee:
How-to: Create Event Tickets and Tables
Pre-Registration
Pre-registration allows donors to create a RallyUp account and save a payment method before you start selling Event Tickets. When Ticket sales start, they can check out quickly and easily:
Understand: Campaign Pre-Registration
QR Code Check-In
If you enable QR code check-in, each attendee will receive a QR code that you can easily scan for speedy check-in:
How-to: Check In Event Attendees and A-Thon or Peer-to-Peer Participants
Does RallyUp offer specialized features for in-person Events?
If you're planning to run a large, in-person Event, consider opting for RallyUp's Galas & Events pricing plan. This includes all RallyUp Fundraising Activities, plus features that are specifically designed to help you manage every detail with less staff, training, and effort. Galas & Events pricing is customized for each organization. To learn more, contact us.
Event Balances and Guest Numbers
Event Balances allow donors to make purchases, bids, and donations throughout an Event and then pay for everything when the Event ends. Each donor receives a unique ID number for easy tracking and lookup:
Paddle Raises and Live Auctions
Use our Paddle Raise feature to run traditional fund-a-needs, or get creative and use it to run live Auctions or spotlight desirable items:
Insights: Use the Paddle Raise Feature to Run Live Auctions
You can set your Paddle Raise so only in-person guests can participate, or open it up to virtual guests as well.
How can I promote my Ticketed Event?
Spreading the word about your Event to as many people as possible is the best way to ensure its success. You can share the link or QR code to your fundraiser on social media or send an email to your donors, family, and friends to get the word out:
How to Find and Share Your Campaign Link
How-to: Use QR Codes to Promote Your Fundraisers
Our free Text-to-Give tool allows donors to text a keyword to 33100 and immediately receive a Campaign link so they can participate and donate from their mobile device:
How-to: Promote Your Campaign with Text-to-Give
Can I add other Fundraising Activities to my Ticketed Event?
You can add any RallyUp Fundraising Activity (e.g., Auction or Raffle) to any Event. You can also add a Livestream for even more hybrid or virtual options:
Insights: Turn Your Fundraiser into a Live Virtual Event
Insights: Livestream Activities
How-to: Require Donors to Buy Tickets to Your Virtual Event (Gated Livestreaming)
What Ticketing reports are available?
RallyUp provides several reports you can use to manage Ticketing details and analyze data:
How can I track donor data and get insights?
Integrate your RallyUp account with Google Analytics or Meta Pixel to track donor behavior on your Campaign Pages. Use these insights to pinpoint successful fundraising methods, create targeted ads, and more:
How can I get started?
Click here to create a free account and start building your fundraiser. Test out your Campaign before going live by selecting the ‘Preview’ button at the top of any page in Campaign Setup:
How-to: Preview Your Campaigns in Draft Mode
Can I contact RallyUp if I have questions?
We’re here to help! Our team is available via chat on our website during normal business hours. Just hit the purple message button on the bottom right of your screen. You can also search our Knowledge Base for answers.
Have more questions? Submit a ticket