Understand: The RallyUp+ Free Trial

Get answers to frequently asked questions about the RallyUp+ free trial.  

RallyUp offers premium fundraising features when you sign up for a RallyUp+ subscription plan. If you'd like to test out these features before you subscribe, you can sign up for a 14-day free trial.  

Learn more about the premium features in the RallyUp+ subscription plan in this Knowledge Base article: Understand: The RallyUp+ Subscription Plan.  

Can I fundraise during my free trial?

You can create and run fundraising Experiences and Donation Pages during your free trial. If you run an Experience using Donor Tipping during your free trial, you won’t be charged a platform fee. Instead, donors will have the option to leave a tip at checkout to cover operation costs.  

Learn more about Donor Tipping in this KB article: Understand: Free Pricing with Donor Tipping.

If you run an Experience using Advanced Pricing during your free trial, the platform fee will be the standard 7.5% per transaction.

You’ll never be charged a platform fee for your Donation Page, even during a free trial.  

Learn more about Advanced Pricing and platform fees in this KB article: Understand: Advanced Pricing.  

What happens to my data when my free trial ends?

When your free trial ends, features like your Donation Page and Donor Profiles will be saved and inactivated. You won’t be able to see or use these features while they’re inactivated. When you purchase a RallyUp+ subscription, everything will be automatically reactivated so you can pick up right where you left off.

Can I get an extension on my free trial?

We may be able to offer a free trial extension for special circumstances. Contact customer support by selecting the chat bubble in lower right corner of your screen:

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