How-to: Promote Your Campaign with Text-to-Give
Text your donors a direct link to your fundraiser using a unique keyword.
Text-to-Give makes it easy for donors to access your Campaign Page from their mobile devices. When they text a unique keyword of your choosing to 33100, they'll receive a response with a link to your Campaign Page.
You can add this feature to any fundraiser, but it’s ideal for in-person Events, Livestreaming, and ads.
Before You Begin
- Text-to-Give is powered by Twilio. Twilio’s Messaging Policy forbids sending messages related to cannabis and CBD or the marketing or sale of a cannabis product since they aren’t legal everywhere in the United States. If you or your donors are based in the US and your Campaign involves cannabis or CBD products, you shouldn’t use this feature.
- Text-to-Give does not enable Auction outbid notifications. See this article to learn how Auction bidders can receive SMS notifications that they've been outbid: Understand: Charity Auctions.
Enable Text-to-Give on a Campaign
- Go to Campaigns in the left menu.
- If you have chosen a list view, click on the Campaign title. If you have chosen a grid view, click on the Campaign image.
- Select Campaign Setup.
- Go to Page Design the timeline at the top.
- Scroll down to Expand optional settings and click on the down arrowhead (⌄).
- Scroll down to Promote your Campaign with text-to-give and click on the toggle so it shifts to the right.
- Enter a keyword. The keyword should be easy for your donors to remember. (Examples: GIVE2025, DONATE NOW, SAVEWHALES25)
- Select Check Availability to see if your chosen keyword is available. If it’s not, try adding numbers or using a different word.
- If you have donors outside of the US, you can check the box next to Make text-to-give available to donors outside the US. International donors can use this number if they're able to receive US-based messages on their mobile device.
- Select SAVE.
Enable Text-to-Give on a Donation Page
- Go to Settings in the left menu and select Donation Pages.
- Click on the Donation Page title.
- Select Donation Page Setup.
- Go to Checkout in the timeline at the top.
- Scroll down to Promote your Donation Page with text-to-give and click on the toggle so it shifts to the right.
- Enter a keyword. The keyword should be easy for your donors to remember. (Examples: GIVE2025, DONATE NOW, SAVEWHALES25)
- Select Check Availability to see if your chosen keyword is available. If it’s not, try adding numbers or using a different word.
- If you have donors outside of the US, you can check the box next to Make text-to-give available to donors outside the US.
- Select SAVE.
Donor View
When donors text your selected keyword to 33100, they get a message back with a link to your fundraising page:
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