How to Edit or Increase Your Bid

Bidding on auction items for charity can be a thrilling competitive experience. Best of all, if you win, your contributions will go towards a cause you love. RallyUp has made it simple for bidders to stay in the game when they’re outbid with the ability to increase bid amounts in just a few clicks. This will help you maintain a lead position in the ...

How to Update Your Credit Card Information on an Auction Bid

Bidding on auction items can be a rewarding and exciting way to help the cause you love. RallyUp collects credit card information when an initial bid is placed on an auction item. At the end of the experience, the winner will automatically be charged if they win. This streamlines the payment process and makes bid updates hassle-free throughout the a...

How to Cancel a Bid on an Auction

Running an auction is an excellent way to raise funds for your organization. It can help tap into donors’ competitive spirit, adding an element of interest and excitement to the experience and your cause.  With that being said, there may be an instance in which a bidder makes a mistake on their bid. Or, perhaps a bidder’s situation changes and they ...

How to View a List of Auction Bids and Bidders

There may be times throughout your auction experience when you’ll want to monitor activity on a certain item to see who’s bidding on it. RallyUp makes it easy to see a list of who bid on each item, whose bid is in the winning place for a specific item, and all of the participants who have bid on an item. This information can be accessed conveniently...

How to Create a Unique Link for Your Auction Items

Once your auction experience has launched, you’ll want to spread the word as far as possible to reach potential bidders. RallyUp offers a couple of ways for promoting auction experiences: Promote the link to the main online auction. This will enable visitors to view all the items available for bidding.  Promote the link to individual auction items. ...

How to Designate ‘Fair Market Value’ for Auction Items to Appear on Winners’ Receipts

Fair market value (FMV) refers to the price an item would sell for in the open market. When bidding on items for a charitable auction, people may pay an amount above the fair market value for an item to support your cause. Only the amount paid above FMV is considered tax-deductible.  Setting up the FMV for your auction items in your RallyUp experien...

Can I Resend Emails to Auction Winners?

Auction winner receipts can act as a tax receipt if the organizer entered the fair market value of the item. Sometimes the winners will misplace the email or it will be routed to their spam folder depending on their email settings. Organizers can resend the receipt to the winner through the experience. How to Designate ‘Fair Market Value’ for Auctio...

Auction Reports

When you run an auction, you will have access to several specific reports. These include: View Auction Bids View Auction Winners You can access these reports by clicking the options shown below in your management menu  This article will share the purpose and practical use of each report and what information it contains.  View Auction Bids Export Bid...

My Auction Winner Is Ineligible. What Can I Do?

Sometimes an organization may find that a winner in their auction is ineligible. This article will discuss: Why an auction winner might be ineligible. How to select a new winner. Successful credit card payment. Unsuccessful credit card payment. How to keep the same winner when their credit card payment was unsuccessful. Ineligible auction winner   T...

Can I Add Buy It Now to My Auction Items?

Most online auctions allow participants to bid on items, with the item going to the highest bidder. Some online auctions also allow donors to purchase an item for a set price rather than compete for the item through the bidding process. This buying option – called "Buy It Now" –can be added as an option on auction items. This article will share deta...

How-to: Create Image Links for the Import Auction Items Spreadsheet

Create links for your Auction item images to add to your import spreadsheet. If you’re hosting an Auction on RallyUp and you have many Auction items, you can use our spreadsheet to import all items at once instead of adding them one at a time. If you want to include images of your Auction items, you can find and copy the image links, then add the li...

How-to: Import Multiple Auction Items to Your Experience at Once

Use RallyUp’s Import Spreadsheet to add multiple Auction items at once instead of adding them one at a time. If you’re creating an Auction in RallyUp and have many Auction items, you can save time and effort by downloading and completing a spreadsheet that will allow you to import all Auction items at once. Import Your Auction Items Go to RallyUp's ...

Understand: Bidding on Auction Items with Multiple Quantities

Learn how the bidding process works when you have multiples of an Auction item. If you're running an Auction on RallyUp, you can give away multiples of the same Auction item. Auction items with multiple quantities will have more than one winner, and each winner will pay whatever they bid.  For example, if one of your Auction items is a t-shirt and y...